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Refund Policy

Last updated: February 15, 2026

No Refund Policy

Due to the digital nature of our products, all sales are final. Once files have been downloaded, we do not offer refunds, exchanges, or cancellations.

1. Why No Refunds

Digital products cannot be "returned" once delivered. Once you access the files, the product has been consumed. This protects our intellectual property.

2. What This Means

  • All Sales Final: Once payment is processed, transaction is complete
  • No Refunds After Download: No refund once files are accessed
  • No Exchanges: Cannot exchange projects
  • Review Before Purchase: Read descriptions carefully

3. Technical Support Available

Free Support For:

  • Corrupted Files: We resend working copy
  • Missing Files: We provide them immediately
  • Download Issues: We generate new link
  • Setup Help: Guidance on running the project

Email support@ignouprojecthub.in within 7 days. Response: 24-48 hours.

4. Non-Refundable Situations

  • Change of mind
  • Subjective opinions ("too simple")
  • IGNOU rejection (customization is your responsibility)
  • Lack of understanding
  • After download

5. Cancellation Before Download

If you have NOT downloaded files, request cancellation within 1 hour. Email support@ignouprojecthub.in with subject "URGENT: Cancel Order #[number]". Do NOT click download link. Full refund in 5-7 days.

Contact

Support: support@ignouprojecthub.in

Grievance Officer: grievance@ignouprojecthub.in