Refund Policy

Last updated: February 15, 2026

No Refund Policy

Due to the digital nature of our products, all sales are final. Once files have been downloaded, we do not offer refunds, exchanges, or cancellations.

1. Why No Refunds

Digital products cannot be "returned" once delivered. Once you access the files, the product has been consumed. This protects our intellectual property.

2. What This Means

All Sales Final: Once payment is processed, transaction is complete
No Refunds After Download: No refund once files are accessed
No Exchanges: Cannot exchange projects
Review Before Purchase: Read descriptions carefully

3. Technical Support Available

Free Support For:

Corrupted Files: We resend working copy
Missing Files: We provide them immediately
Download Issues: We generate new link
Setup Help: Guidance on running the project

Email support@ignouprojecthub.in within 7 days. Response: 24-48 hours.

4. Non-Refundable Situations

Change of mind
Subjective opinions ("too simple")
IGNOU rejection (customization is your responsibility)
Lack of understanding
After download

5. Cancellation Before Download

If you have NOT downloaded files, request cancellation within 1 hour. Email support@ignouprojecthub.in with subject "URGENT: Cancel Order #[number]". Do NOT click download link. Full refund in 5-7 days.

Contact

Support: support@ignouprojecthub.in

Grievance Officer: grievance@ignouprojecthub.in