Privacy Policy

Last updated: February 15, 2026

At IgnouProjectHub.in, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information in compliance with the Digital Personal Data Protection Act (DPDP) 2023 and other applicable Indian laws.

1. Information We Collect

We collect the following types of information when you use our website:

Personal Information

Name, email address, and phone number
Course details (BCA/MCA)
WhatsApp number (optional, for support)

Payment Information

Transaction details processed via Instamojo
We do not store credit card or banking details on our servers
Order ID and payment status for delivery purposes

Technical Data

IP address, browser type, and device information
Cookies and similar tracking technologies
Pages visited, time spent, and projects viewed

2. How We Use Your Information

Order Fulfillment: To process your purchase and deliver digital project files via email
Communication: To send order confirmations, download links, and support responses
Marketing: To send newsletters and promotional offers (only with your explicit consent)
Analytics: To improve our website, understand user behavior, and optimize content
Legal Compliance: To comply with applicable laws and regulations

3. Data Sharing & Third Parties

Instamojo: Payment processing and order fulfillment
Email Service Providers: Mailchimp or Brevo for sending emails
Google Analytics: Website traffic analysis
Meta Pixel: Advertising and conversion tracking

We do not sell, rent, or trade your personal data to third parties.

4. Your Rights Under DPDP Act 2023

Right to Access: Request a copy of your personal data
Right to Correction: Update or correct inaccurate information
Right to Erasure: Request deletion of your personal data
Right to Data Portability: Receive your data in machine-readable format
Right to Withdraw Consent: Opt-out of marketing emails

To exercise these rights, contact us at privacy@ignouprojecthub.in

5. Data Security

SSL/TLS encryption for all data transmission
Secure payment gateway (Instamojo with PCI-DSS compliance)
Regular security audits
Restricted access to personal data
72-hour data breach notification as per DPDP Act

Contact Us

Email: privacy@ignouprojecthub.in

Support: support@ignouprojecthub.in

Grievance Officer: grievance@ignouprojecthub.in

Response Time: 48-72 hours